When things go wrong, you need to know what the issue is and how to fix it -quickly. By combining our considerable troubleshooting knowhow with emergency repair services, we help minimize lost production through unexpected downtime.
Troubleshooting the problem
Our service specialists have accrued many years’ experience diagnosing and repairing machine-tools. This is backed by more than a century of knowledge gained from manufacturing machine-tools of all kinds. Our specialists also continue to expand their expertise, attending extensive ongoing training. There is not much, therefore, that our team has not seen over the years. We bring all of this together to offer exceptional fault identification to help you understand what’s gone wrong. Expert remote troubleshooting can determine the best remedial action to bring your machine back on line. Or, if need be, we can also arrange an emergency site visit from one of our field technicians.
Emergency response to machine breakdowns
It starts with a phone call to our service hotline. From there, our service technicians will support you through the troubleshooting process. When possible, we can also access the machine control programs to assist in identifying the fault. We deal with the full range of equipment failures -from electrical and mechanical issues to problems with the CNC. Thanks to our familiarity with machine tools of many makes and models, we can even help with non-Fives machines. Brands such as Fadal, Bickford, Kearney & Trecker, Gisholt, Warner & Swasey, Chipmaster, Red-Head, Grey and more.
Keeping downtime to a minimum
Our business today includes more than 50 legacy brands and a global service footprint. When it comes to troubleshooting and emergency repairs, there’s nobody better to turn to, whatever your machine-tool challenge. Our service expertise covers:
- Cutting Tools
- Composites Manufacturing