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operational support

From spare parts to revamp projects, from training to production support, Fives stands ready to help you get the most from your glass manufacturing. With an emphasis on efficiency and flexibility, we draw on the full breadth of our experience of operational support services to improve your teams’ skills and optimize production.

Expert training programs

Two ranges of expert training programs:

  • Management – For future operational managers in the fields of production, quality, maintenance and plant management.
  • Expertise – Train candidates to a high level of expertise, ensuring that as your organisation progresses you have in-house experts.

Our training applies to both our own proprietary hot-end equipment and that of other suppliers. Carried out in the utmost confidentiality, you can work through it in modules.

Production assistance

We can provide production assistance on site or online in the following areas:

  • Technical assistance during a quality crisis
  • Preparation of line maintenance operations
  • Proposals for modifications in the installation for quick productivity improvements
  • Definition of parameters for new products

For example, if you experience edge distortions or want to improve cutting, we would either send the experts to your site or provide remote support.

Revamping

Full support for upgrades and modernization to:

  • Increase production
  • Produce new glass colours, new quality and new grades
  • Improve production quality
  • Reduce operating expenditure
  • Improve equipment reliability
  • Increase energy efficiency
  • Reduce environmental footprint

Spare parts

We are committed to provide proactive after-sales services:

  • Genuine high-quality spare parts
  • Guaranteed Original Equipment Manufacturer spare parts
  • Up-to-date spare parts in line with the latest technological development
  • Solutions for the best performance and easy operation
  • Maximum availability and reliability over entire equipment lifecycle
  • Range of parts with predefined prices and conditions
  • Comprehensive preventive maintenance work services