Preventive Maintenance Inspections (PMI)
Building the foundation for long-term system performance
Every intralogistics system evolves over time. Throughput increases, operating conditions change, layouts are optimized and equipment naturally progresses through its lifecycle.
Understanding the actual condition of an installation is essential to sustaining high performance, improving reliability and planning the right actions at the right time.
At Fives, Preventive Maintenance Inspections (PMI) provide a structured, expert-led assessment that helps customers identify opportunities for improvement, anticipate potential issues, and make informed decisions to support long-term system performance.
For Fives, a PMI is more than a routine service activity. It is a valuable opportunity to assess how a system has evolved, evaluate its current condition against expected performance, and work with the customer to define the next steps for continuous improvement.
What happens during a PMI?
A Preventive Maintenance Inspection is a comprehensive on-site assessment carried out by experienced Fives Service specialists.
By evaluating the installation as a whole, our experts identify opportunities to enhance performance, improve reliability and strengthen operational continuity, while proactively addressing potential issues before they impact daily operations.
Each inspection includes an evaluation of:
- Components showing signs of wear
- Mechanical, electrical and safety systems
- System configuration and operating conditions
- Areas that could affect system availability
- Opportunities for performance optimization
- Spare parts recommendations based on the actual condition of the installation
Based on the inspection findings, our experts can recommend critical spare parts, updated spare parts kits and planned replacement activities. This proactive approach helps customers mitigate operational risks and plan maintenance interventions before component wear affects system performance.
PMI helps turn insights into action
Every PMI concludes with a detailed assessment that translates technical findings into practical recommendations, providing customers with the insights they need to prioritize maintenance activities and plan future investments.
"The final PMI report provides customers with a clear understanding of their system's condition and the actions that will deliver the greatest value. It prioritizes recommendations, supports maintenance planning, and helps customers make informed decisions about future investments." says Davide Toce, Customer Service Operation Manager, Fives.
PMI goes beyond inspection
A PMI is also an opportunity to strengthen collaboration between Fives and its customers.
Working closely with operations and maintenance teams, our specialists assess system performance under real operating conditions, discuss day-to-day challenges, and identify practical opportunities for improvement.
This consultative approach is what sets a PMI apart. Each inspection combines technical expertise with operational insight to support continuous improvement and help customers maximize the performance of their systems.
PMIs are always performed on site, with their frequency tailored to each customer's operational needs and service agreement. Depending on the installation, inspections may be carried out annually, semi-annually, or quarterly.
Today, Fives performs around 100 Preventive Maintenance Inspections each year, supporting customers across a wide range of intralogistics applications.
PMI in action at Reggio Calabria Airport
At Reggio Calabria Airport, Preventive Maintenance Inspections play a key role in maintaining the reliability of the baggage handling system.
During a typical inspection, Fives Service experts assess conveyors, sensors, electrical equipment, emergency devices and mechanical components to ensure the installation continues to operate safely and efficiently.
They also identify preventive actions that help maintain reliability and support uninterrupted airport operations.
"Regular Preventive Maintenance Inspections give us confidence that our baggage handling system will continue to operate reliably day after day. By planning maintenance activities in advance, we can organize operations more efficiently, minimize the risk of unexpected disruptions, and ensure operational continuity.
Our collaboration with the Fives Service team provides valuable insight into the condition of our installation and supports informed decision-making for the future.", confirms Domenico MILETTA, Airport Referent at Reggio Calabria Airport.
Preventive Maintenance Inspections: turning technical expertise into operational value
Through structured assessments, practical recommendations and close collaboration with customers, Fives helps organizations enhance reliability, optimize maintenance planning and extend the performance of their intralogistics systems.
Because the best maintenance decisions are made before issues impact operations.
Is your system due for a Preventive Maintenance Inspection?
Contact our Service experts to assess your installation, identify improvement opportunities and plan your next inspection.



