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Support & Services

Customer focused, tailored solutions, responsive

Our worldwide team of experts provides responsive and relevant support for operation and maintenance of burning lines and grinding workshops, whatever the original manufacturer.

Fives creates innovative solutions to ensure the reliability of our clients' equipment, increase their performance and reduce their maintenance costs.

Specialized in maintenance engineering, Fives is renowned for its ability to address root causes and prevent damages rather than simply repairing them. Our solutions include:

  • State-of-the-art methods for diagnosis, inspection and remote surveillance

  • Relevant analysis and visual understanding of equipment conditions for rotary kilns, dryers, ball mills, SAG mills, and more

  • Clear prioritization of maintenance actions and shut-down scheduling

  • Proven methodology to prepare and execute major repair, replacement or upgrade operations

  • Robust design, high-quality manufacturing and accurate adjustments to ensure maximum lifetime of critical equipment such as tyres, rollers, seals, nose rings, girth gear and hydraulic thrusts

Fives' engineering teams are integrated, customer focused and responsive. All disciplines are in-house: project management, mechanical & process engineering, procurement & quality control, civil works, erection works, commissioning. This strength enables us to provide tailored and turnkey solutions to our clients.

More about our project management skills

In addition, Fives' services centers are available 24/7 to remotely support clients in all time zones. Fives has developed powerful monitoring systems for online support, trend detection and machine learning.

All our skills are at your service to maximize the efficiency of plants and production lines, reduce downtime and maintain your equipment throughout its lifecycle.

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Hot kiln alignment & comprehensive inspection

  • Measurements in operation
  • Relevant analysis
  • Clear reports

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Process audits

  • Burning lines and grinding workshops performance optimization

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Specialized maintenance & repair

  • Mechanical inspections
  • Non-destructive tests
  • Vibration analysis
  • Girth-gear machining
  • Tyres and rollers machining
  • Trunnions repair
  • Shells replacement

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Drive systems modernization

  • Dual drive to single drive modification
  • Girth-gears fixation systems

Equipment and spares for Rotary kilns & dryers

  • Kiln rollers, tyres, shimming systems 
  • Hydraulic thruts
  • Kiln seals 
  • Nose-ring and cooling systems 
  • Girth-gears, pinions & lubrication systems

Equipment and spares for ball mills & SAG mills

  • Girth-gears, pinions and lubrication systems
  • Mills head trunnions
  • Shoe bearings

Remote services solutions

  • Predictive monitoring
  • All time zone covered
  • Highest level of cybersecurity