Hoval strengthens equipment reliability with a dedicated service agreement from Fives
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Hoval, a leading provider of heating and climate control solutions, has signed a service agreement with Fives, a leader in industrial engineering and filling systems, for its heat pump production facility in Istebné, Slovakia.
The agreement covers a wide range of equipment, including leak testing systems, vacuum chambers, helium detection solutions, and filling installations integrated into the site’s production lines.
Operating in a highly demanding industrial environment, HOVAL aims to:
- reduce production downtime by increasing equipment availability
- streamline service operations
- achieve better control over maintenance costs
A relationship built on technical trust and field experience
Collaboration between Hoval and Fives Filling & Sealing, a subsidiary of Fives, began in 2023 with the installation of a leak testing system. Since then, Fives has progressively built a strong relationship with Hoval based on technical expertise, responsiveness, and day-to-day operational support.
The newly established service agreement provides numerous benefits:
- rapid on-site interventions (within 48 hours), supported by technical audits and preventive maintenance to anticipate failures
- a dedicated point of contact to simplify coordination
- preferential pricing to optimize operating costs
“This agreement reflects the trust built with Hoval teams since the early stages of our collaboration. Beyond equipment performance, our ability to deliver responsive support, strong technical expertise, and hands-on operational assistance has been key to reinforcing this partnership.”
Pierre-Gilles CHASSERIAU, Sales Services Engineer, Fives Filling & Sealing