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Fives launches Diagnostic Communication System (DCS)

New Fives Diagnostic Communication System ensures higher customer uptime and faster service

New Fives Diagnostic Communication System ensures higher customer uptime and faster service

Fives Machining Systems has introduced a new remote diagnostics capability that allows machine operators to connect with Fives Cincinnati and Fives Giddings & Lewis technical experts via secure CNC screen sharing. In a significant percentage of cases, machine problems may be diagnosed and solved in minutes without the delay of an on-site service call. The system is standard on all new Cincinnati and Giddings & Lewis machine tools and composite systems and available as an upgrade on most installed machines with PC-based HMI. 

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