The Fives Solios Customers Services‘ objective is to support its clients during the lifetime of their installations in order to achieve long-term performance and partnership through:
Technical assistance / Audits
A team of professionals at your service to listen to your needs and meet your requirements to:
improve your plant reliability,
increase production capacity due to amperage increase and plant availibility,
improve working conditions,
maintain the environmental performance of your installation.
Spare parts
Handling the supply of spare parts
Possibility of locally manufacturing parts (in certain countries) according to original drawings and specifications
Catalogue for spare parts in order to simplify and accelerate the ordering process
Staff training
Classroom sessions on the processes and mechanics
Simulation program of process for operators
Training on site and supervision of the operational and maintenance teams
We are willing to develop a long term partnership with our customers by providing After-Sales and Customer Service through local presence:
Solios Services Southern Africa covering South Africa and Mozambique - fivessolios-za@fivesgroup.com
Solios Services Al-A’ali covering Middle East - fivessolios-bh@fivesgroup.com
Fives Engineering Shanghai covering China - fivesgroup-cn@fivesgroup.com
Fives India covering India - fivesindia@fivesgroup.com
Fives Solios Vostok covering Russia & CIS - fivessolios-ru@fivesgroup.com
Fives Solios and its services subsidiaries continue to ensure maintenance of the plants supplied by Procedair, FCB Aluminium, Setaram Engineering and SAS (Stein Atkinson Stordy).