Company's commitment on quality
The trust and confidence that our customers place in us are entirely and simply bound to the quality of our products and services which improves our competitiveness and determines the future of our company.
Our emphasis on achieving quality can be summed up more precisely in the following way:
By responding quickly and fully to request for information or proposals.
In case of order, by delivery of our equipments and services in accordance with the contractual deadline and performance requirements.
By the safety, ease and reliability of use ; by the environmental consideration and ease of maintenance.
By the efficiency of the after-sales service in responding quickly to any queries or providing spare parts.
Our aim is to maintain effective a system of quality assurance in accordance with the standard EN 29001 (ISO 9001) which applies to the entire range of operational services: projects, engineering, manufacturing, purchasing, erection and after sales services.
With the measures taken by this system of quality assurance we commit ourselves to constantly providing equipment and services in line with the needs recognized by both our customers and ourselves.
R&D and Know How
Requirements for new products and materials, higher product quality and production standards are permanently challenging the steel industry.
Know How in equipment manufacturing combined with research and development are the key factors to finding new solutions and advancing rolling mill and processing line technologies.
To stay ahead, Fives DMS is constantly investing:
In the most modern equipment
In the latest software
In high qualified engineers
Fives DMS engineers:
Discuss in detail specific demands
Develop simulation programmes
Calculate by using finite element methods
Perform practical tests at Fives DMS facilities or in steel production plants